Shipping Policy

Delivery - UK Mainland

Standard Delivery (1-2 days) - £4.95 on all orders to mainland UK

You will receive an SMS and an email which allow you to track your delivery. Our courier (DPD Local) will also give you a one hour time slot on the day of your delivery. You will also have the option to have your order either placed in a safe place or left with a neighbour.

Order by 12pm for same day dispatch. In most cases delivery will be next day although this is not guaranteed.

Please allow 2 working days before contacting us regarding your delivery.

Pick Up In Store

This service is free and orders placed before 12pm will be ready the same day.

Delivery - local - Strathaven and surrounding villages

Delivery within the ML10 area using the e-bike service operated by Climate Action Strathaven (CAS) costs £2, and delivery will usually be next working day. All proceeds from shipping costs using this method are donated to CAS.

Delivery - non UK Mainland

Standard Delivery (2-3 days) - £15

Includes Scottish Highlands and Islands, Northern Ireland and Channel Islands.

You will receive an SMS and an email which allow you to track your delivery. You will also have the option to have your order either placed in a safe place or left with a neighbour.

Order by 12pm for same day dispatch. In most cases delivery will be next day although this is not guaranteed.

Please allow 3 working days before contacting us regarding your delivery.

Delivery - International

We ship worldwide, however prices and delivery times vary depending on destination. Please get in touch and we will give you a quote and estimated time for delivery.

Click and Collect

This is a service we offer to our online customers. Place your order anytime on our website and we will advise you when it is ready to collect (usually same day or next day).

Customer Service

We work very hard to get orders out as quickly as possible, and hope that your order makes you or your loved ones happy.

Thank you for being patient and kind as we try to get back to as many enquiries as possible within 2 working days.

Please check your junk folder if you haven’t had a reply within this time.

You can call us with your enquiry during shop opening times – Monday to Saturday 10am - 5pm.